Managed Services

Skygistics managed services provide a new approach to provide services and applications.

A switch from supplying products from a single satellite operator to a multi-vendor supplier has become a reality.

The new product range and different service providers enable Skygistics to provide the best fit product for the solutions required by clients.

This new technology base enables Skygistics to offer Managed Services to the existing base, as well as creating additional revenue and income stream within vertical markets.

Solutions

Skygistics provides Custom client solutions developed according to a Business Requirement Specification process.

Define concept and content of the application.
Preparation of detailed business case, including financial model determining pricing and structure.
Define resources to develop.
Define resources to maintain and support.
Determine time to market.
Define deliverables and duration of contracts.

Products

The Skygistics Managed Service offering is product agnostic. This allows us to develop applications and solutions with the best fit products at the best price. The current available technologies are.

Globalwave
Iridium
Enfora GPRS
GPRS products
Customizable Software suites
Universal hardware interface with API to develop own firmware applications
Network support and design expertise
NOC service centre

Services

Operational

Configuration management and provisioning services for the communication platform providers like Iridium ,Orbcomm and others.
Client billing services.
Call center services.
Hosting and network services.
Software support, training services.

Technical

Installation and maintenance of data communication devices.
Preventative maintenance.
Field support.
Installation and maintenance of networks.
Installation and maintenance of security products.

Managed services offer a cost effective alternative to staffing and ensures that clients have leading technology at the push of a button.